Booking Terms and Payment Info

Terms & Conditions

These booking Terms and conditions contain important information. It is essential that you read them carefully and understand them as they apply to all services provided by Satyam Tours & Travels Pvt.Ltd.

Travel Insurance

We advise you to purchase comprehensive travel insurance package against medical, nature calamity, helicopter evacuation, personal accident and cancelation etc. we do not have any insurance policies we sell but it is available from Kathmandu base insurance company.

Changes By You

If you wish to change your tour, you must inform our staff at least 30 days before the tour. Any extra charge or loss incurred due to such change will be borne by you.

Cancellation By The Company

We may be obliged to cancel your trip by reasons like border closed, permit not issued or cancelled by the government, war, riots, civil disturbances, strikes, natural disasters, terrorist activities or threat of such and closure of airport etc. Under such circumstance, we will advise you as soon as possible if we can offer you an alternative trip of comparable standard or make a refund of the money paid to us after deducting the expenses that was spent to make the bookings of the flights, visas, permits, hotels and vehicle booking. A clear bill of the expenses will be provided to you so that you will be able to claim the insurance.

Refund

No refund will be made to any tour member in-case of incomplete tour program to what so ever reasons.

Privacy

Satyam Tours & Travels is committed to protecting the privacy and confidentiality of personal information.

Age Factor

Please note that Kailash permit will not be issued for the person who is above 70 years old

Mode of Payments

  •  Full payment should be made before 1 week of tour program.

Tour Cancellation Policy

  •  All notice of cancellation must be sent to our office in written
  •  Verbal cancellations will not be entertained
  •  3 days before tour program departure date, 25% of total yatra cost will be deducted
  •  1 days before tour program departure date, 50% of total trip cost will be deducted

There will be no refund at all if you cancel the tour program less than 1 days before the departure date